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Actual help from customer service!

The Bad News: I'm in the middle of dealing with two financial institutions about a missing payment issue.

The Good News: Both customer service reps were helpful and knowledgeable and actually listened to me.

I won't know for a couple days if this issue gets resolved the easy way (or the expensive way *gack*) but I honestly think that I received some actual helpful attention.

Wonders Never Cease!

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( 1 comment — Leave a comment )
slipperieslope
Jan. 31st, 2009 06:46 pm (UTC)
Helpful? Helpful customer service? WOW!

I am just tearfully grateful when I get a rep that speaks American English! Good luck!
( 1 comment — Leave a comment )

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